CONGRATULATIONS – YOU'RE ONE STEP AWAY FROM UNLOCKING YOUR FREE $250 GIFT CARD!
That’s 7 classes over 14 days, completely on us. And we couldn’t be more excited to welcome you into the Soultrain community.
THE COMMITMENT
What’s required to activate and continue your pass
STAY CONNECTED
To activate your pass, we’ll need a valid email and mobile number so we can keep you updated and make sure you never miss a session.
ACTIVATE YOUR PASS (Day 0)
After you unlock your $250 Gift Card, we’ll send a personalised welcome voice note/SMS.
Reply “READY” (or 👍) to keep your pass active.
No reply? Your pass pauses and the clock stops; it resumes the moment you reply.
Your 14-day trial begins on the day you activate your $250 Gift Card — no days are lost while paused.
DON'T MISS OUT
We encourage you to opt in to our marketing emails — that’s where we’ll send training tips, class updates, and exclusive offers to help you get the most out of your Soultrain experience. You can opt out anytime after your trial is completed.
GOAL SESSION (Mid-trial, 10 min)
After a few rides we'll invite you to book a 10-minute Goal Session (phone/Zoom/in-studio) so we can  learn a bit more about you and tailor the experience to your goals.
If it’s not booked by Day 9, your pass is paused and your 14-day trial clock stops. It resumes the moment you schedule.
CARD ON FILE
A valid credit card is required to activate your pass. This helps us streamline bookings and keep everything running smoothly.
FAIR-PLAY POLICY
If you cancel within 8 hours or don’t show, there’s a $20 fee and you’ll lose a credit. Why? Because every spot matters. Each bike, each mat, each seat is valuable — and when it’s empty, someone else misses out.
This isn’t about penalties — it’s about respect. Respect for your time, respect for your coaches, and respect for the community that shows up together. When everyone commits, the energy is higher, the sessions are better, and the results come faster. That’s the Soultrain standard: we show up for ourselves, and for each other.
